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MeritTrac Services Pvt. Ltd., appraised at CMMI Level 5

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March 11, 2019, Bengaluru: MeritTrac Services today announced that it’s core platforms – MeritTrac Pariksha and Delivery Software Services, have been appraised at level 5 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. The appraisal was performed by QAI India Limited.

CMMI is a capability improvement framework that provides organisations with the essential elements of effective processes that ultimately improve their performance.

An appraisal at maturity level 5 indicates that the organization is performing at an “optimizing” level. At this level, an organisation continually improves its processes based on quantitative understanding of its business objectives and performance needs. The organisation uses a quantitative approach to understand the variation inherent in the process and the causes of process outcomes.

Commenting on this achievement, Gopal Devanahalli, CEO at MeritTrac said, “Attaining the CMMI Level 5 appraisal for MeritTrac Pariksha and DSS (Delivery Software Services) is a significant achievement in delivering best-in-class products and services to our customers. CMMI Level 5 is a standing testimony to the continual process improvements and innovations that add value to our clients across all verticals.”

Sujatha Kumaraswamy, Head of Quality at MeritTrac, added “CMMI Level 5 is an additional feather in our cap considering all other certifications we have obtained - ISO20000-1:2011, ISO 9001:2015, ISO 27001:2013, CERTIN & STQC, to name a few. CMMI Level 5 will assure our customers of the highest levels of service and product quality and vouch for our efforts around process improvements, enhancing our performance capabilities and embracing industry best practices and further strengthening them.”

Established in 2000, MeritTrac is a leading provider of innovative scientific assessment services to prominent educational institutions, government organisations and corporate entities. The company has extensive experience in test delivery, underpinned by a proven technology framework, helps organisations automate their end-to-end assessment processes. MeritTrac is also a founding member of the India Chapter of Association of Test Publishers – a global association of testing and assessment companies.

To deliver these services, MeritTrac Pariksha & DSS play a key role. MeritTrac Pariksha -an online assessments platform, helps test administrators seamlessly author, design, schedule, deliver assessments and generate reports from the holistic testing solution. MeritTrac Pariksha is used for recruitment drives, internal promotions, entrance examinations for corporates, government sector entities and educational institutions as appropriate.

DSS (Delivery Software Services) designs and develops pre-exam activities like application forms, admit cards and post-exam activities like score-cards and question paper representation, which are vital activities for all examinations.

CMMI Institute is the global leader in the advancement of best practises in people, process and technology. CMMI Institute’s promise is to inspire cultures of continuous improvement that elevate performance and create sustainable competitive advantage.

CMMI Institute offers market-driven solutions that provide insights for baselining and optimizing key organisational capabilities, cybermaturity, and data assets to evaluate business performance. For over 25 years, thousands of high-performing organisations in a variety of industries, including aerospace, finance, healthcare, information technology, software, defense, transportation, and telecommunications, have achieved sustainable business success through adopting the CMMI and proved they are capable business partners and suppliers. To learn more about how CMMI can help your organisation drive performance, visit

MeritTrac Media Contacts: Mr. Pravin Shiryannavar, Ms. Sneha Prasad Salagame

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