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Situational judgement test or SJT is used to evaluate reasoning, communication and problem-solving skills of candidates based on their responses to hypothetical scenarios. The common job roles where situational judgement test can be used are marketing, sales, customer service, managerial positions and even Government services. Various entry-level or experienced competency levels can be measured using a situational judgment test. In this test, the candidates will be given a number of job or project-based questions, and they have to come up with strategies on how to tackle the situations. The answers you receive during a situational judgement test are going to be a unique reflection of each candidate’s thinking and analysing skills and decision-making abilities. The test results can reveal how successful a candidate can be in a job role where they have to take quick, effective and logical decisions.

Competencies Measured in a Situational Judgement Test

A situational test is most commonly used by recruiters to analyse a candidate’s below-listed competencies.

  • Communication skills: persuasiveness, assertiveness, negotiation, right choice of words
  • Decision-making skills: good judgement, timely analysis
  • Handling challenges: emotional stability, resilience, reliability, ability to use leadership skills
  • Management skills: objectives, systematic approach, planning, organising and executing tasks, prioritising activities
  • Relationship skills: inspiring others, empathy, teamwork, building effective work relationships, awareness of other’s needs, handling difficult interpersonal situations
  • Service: having high standards to provide excellent service, goal-oriented, motivated

Situational tests are of many types out of which computer-based is the most popular among recruiters. Many online assessment solutions facilitate computer-based SJT administering. A scientifically designed situational judgement test can help recruiters analyse essential professional and personal skills and determine the candidate’s job suitability.

Applications of MeritTrac Assessment Solutions

Situational judgement tests can be conducted as a part of the recruitment assessment. They can help assess a candidate’s ability to understand and diagnose a situation at work. During the situational test, a hypothetical work-based scenario is given to the candidate with a list of probable right answers to choose from. The candidate has to select the most appropriate solution and validate their decision by analysing facts and using their reasoning skills. From the test results, recruiters can understand if an applicant’s thinking and decision-making abilities are suitable for the job profile. 

The situational test reports can also be used to build training and development programs to help improve their logical thinking abilities. Such training programs will have a positive impact on the personal and professional development of the candidate and will subsequently contribute to company growth.

MeritTrac Platforms for Situational Tests

MeritTrac’s assessment services help organisations conduct recruitment processes in a quick, convenient, and secure manner. Situational judgement tests can be conducted with the help of MeritTrac platforms. Authess and SmartTest are two popular MeritTrac platforms preferred by recruiters for administering a situational judgment test. 

SmartTest works in three steps which include catalog section, candidate mapping, and test delivery.

The salient features of SmartTest are:

  • Flexibility to customise competency-based assessments
  • Plug and play option for use on multiple devices and platforms
  • Smooth and secure assessment delivery
  • Performance benchmarking with candidate assessment analytics

Authess is an experiential case-study based assessment platform. It is ideal for organisations that wish to assess candidate competency and hire people who can adapt well to different real-world and role-based situations.

The salient features of Authess are:

  • Use case-studies to test candidates in real-world situations
  • Create custom case-study based assessments and evaluation schemes
  • Determine job suitability by evaluating emotional intelligence and response to diverse situations
  • Compare evaluation results against benchmarked skill levels


1. What is a situational judgement test?

A. Situational judgement test helps assess the desirable skills an employee should have to perform a job in a collaborative environment. It can determine how successful an applicant will be when working with teams, clients, vendors and other members of the organisation. Employees with excellent situation judgement skills can quickly assess a situation and adapt themselves to create a positive outcome for that situation. A research-backed situational judgement test is the perfect tool for evaluating an individual’s thinking and reasoning skills.

2. Why are situational judgement skills required at work?

People are inclined toward making personal and professional decisions based on the life experiences they have had over the years. Depending only on these experiences without a sense of awareness can lead to making decisions based on self-interest, personal biases, and irrational emotions. Individuals with good situational judgement skills have the ability to analyse facts and apply rational thinking before coming to a judgement on any work or personal situations.

3. Why choose MeritTrac for situational judgement test needs?

MeritTrac follows an ISO 9001:2008, ISO 27001 and CMMI Level 5 certified processes and has extensive experience in successfully assisting over 400 clients. We have the right tools and expertise to meet your situational judgement test needs. The auto evaluation features and concise report generation are designed to provide insightful and timely information on an applicant’s skills.

4. What are the USPs of MeritTrac’s assessment solutions?

MeritTrac's end-to-end assessment solutions are quick, convenient, and secure. The robust test design of our assessment platforms allow for scientific measurement of competencies and deliver fair, reliable and valid results. Recruiters can now hire with confidence and focus more on effective workforce development solutions by making use of MeritTrac’s assessment solutions. Some of the top features of MeritTrac are:

  • Create and deliver one of a kind test catalogues
  • Questions curated and regularly updated by experts
  • Supports web-enabled multiple-devices
  • Quick and easy result tabulation
  • Fast turnaround of results
  • Over 10,000 assessments
  • Advanced response processing